{"id":5490,"date":"2021-05-09T22:18:04","date_gmt":"2021-05-09T20:18:04","guid":{"rendered":"https:\/\/www.bs-conseils.fr\/?p=5490"},"modified":"2021-05-09T23:23:24","modified_gmt":"2021-05-09T21:23:24","slug":"le-dernier-kilometre-durable","status":"publish","type":"post","link":"https:\/\/www.bs-conseils.fr\/index.php\/2021\/05\/09\/le-dernier-kilometre-durable\/","title":{"rendered":"Le dernier kilom\u00e8tre durable"},"content":{"rendered":"\n<p>Extraits et traduit du Rapport d&rsquo;<a href=\"https:\/\/www.accenture.com\/\">Accenture<\/a> \/ mars.21 <\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"has-inline-color has-vivid-purple-color\">Plus rapide.&nbsp;Moins cher.&nbsp;Plus vert<\/span><\/h3>\n\n\n\n<p>Quelque chose d&rsquo;inattendu est arriv\u00e9 \u00e0 la livraison du dernier kilom\u00e8tre pendant la pand\u00e9mie : elle est devenue plus verte. De nombreuses personnes \u00e9tant rest\u00e9es \u00e0 la maison &#8211; le t\u00e9l\u00e9travail ou au chomage forc\u00e9, les ventes en ligne ont explos\u00e9. Lorsque les cha\u00eenes d&rsquo;approvisionnement ont recommenc\u00e9 \u00e0 fonctionner, l&rsquo;\u00e9cosyst\u00e8me s&rsquo;est rapidement adapt\u00e9, car les gens achetaient de plus en plus de produits diff\u00e9rents en ligne. Les magasins sont devenus des centres de distribution avec le \u00ab\u00a0ship-from-store et&nbsp;le click and collect la r\u00e8gle.&nbsp;<\/p>\n\n\n\n<p>Par pure n\u00e9cessit\u00e9, les nouveaux comportements des consommateurs et les r\u00e9ponses des d\u00e9taillants \u00e0 ces comportements ont modifi\u00e9 l&#8217;empreinte carbone de la livraison du dernier kilom\u00e8tre, la rendant plus durable. Mais ces gains de durabilit\u00e9 ne sont que le d\u00e9but d&rsquo;une toute nouvelle opportunit\u00e9 de collaboration. <\/p>\n\n\n\n<p><span class=\"has-inline-color has-vivid-purple-color\">Une collaboration qui pourrait aboutir \u00e0 un dernier kilom\u00e8tre remarquablement plus durable. Mais seulement avec de l&rsquo;action et des investissements intelligents.<\/span><\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"848\" height=\"218\" data-attachment-id=\"5496\" data-permalink=\"https:\/\/www.bs-conseils.fr\/index.php\/2021\/05\/09\/le-dernier-kilometre-durable\/coursier\/\" data-orig-file=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/coursier.png?fit=1770%2C454&amp;ssl=1\" data-orig-size=\"1770,454\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"coursier\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/coursier.png?fit=848%2C218&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/coursier.png?resize=848%2C218&#038;ssl=1\" alt=\"\" class=\"wp-image-5496\" srcset=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/coursier.png?resize=1024%2C263&amp;ssl=1 1024w, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/coursier.png?resize=300%2C77&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/coursier.png?resize=768%2C197&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/coursier.png?resize=1536%2C394&amp;ssl=1 1536w, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/coursier.png?w=1770&amp;ssl=1 1770w, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/coursier.png?w=1696&amp;ssl=1 1696w\" sizes=\"auto, (max-width: 848px) 100vw, 848px\" \/><\/figure>\n\n\n\n<p>Les gains en mati\u00e8re d&rsquo;\u00e9coresponsabilit\u00e9\u00a0\u00bb r\u00e9sultant de la pand\u00e9mie n&rsquo;\u00e9taient qu&rsquo;une cons\u00e9quence de faite.&nbsp;Il est maintenant temps de devenir intentionnel et de rendre le dernier kilom\u00e8tre plus efficace, moins co\u00fbteux et plus \u00e9cologique.&nbsp;L&rsquo;ensemble de l&rsquo;\u00e9cosyst\u00e8me du dernier kilom\u00e8tre &#8211; organisations de la poste et des colis, d\u00e9taillants, entreprises de livraison, gouvernements et consommateurs &#8211; est \u00e0 un point de basculement.&nbsp;<\/p>\n\n\n\n<p><span class=\"has-inline-color has-vivid-purple-color\">Allez dans un sens, et cela peut cr\u00e9er un dernier kilom\u00e8tre vraiment durable &#8211; plus rapide, moins cher et plus \u00e9cologique.&nbsp;Allez dans l&rsquo;autre sens, et les choses empirent sans contr\u00f4le.<\/span><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"848\" height=\"413\" data-attachment-id=\"5497\" data-permalink=\"https:\/\/www.bs-conseils.fr\/index.php\/2021\/05\/09\/le-dernier-kilometre-durable\/accenture-dernierkm-durable\/\" data-orig-file=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accenture-dernierkm-durable.png?fit=2540%2C1238&amp;ssl=1\" data-orig-size=\"2540,1238\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Accenture-dernierkm-durable\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accenture-dernierkm-durable.png?fit=848%2C413&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accenture-dernierkm-durable.png?resize=848%2C413&#038;ssl=1\" alt=\"\" class=\"wp-image-5497\" srcset=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accenture-dernierkm-durable.png?resize=1024%2C499&amp;ssl=1 1024w, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accenture-dernierkm-durable.png?resize=300%2C146&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accenture-dernierkm-durable.png?resize=768%2C374&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accenture-dernierkm-durable.png?resize=1536%2C749&amp;ssl=1 1536w, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accenture-dernierkm-durable.png?resize=2048%2C998&amp;ssl=1 2048w, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accenture-dernierkm-durable.png?w=1696&amp;ssl=1 1696w\" sizes=\"auto, (max-width: 848px) 100vw, 848px\" \/><\/figure>\n\n\n\n<p>L&#8217;empreinte carbone du dernier kilom\u00e8tre est depuis longtemps un d\u00e9fi environnemental et soci\u00e9tal. <br>La livraison du dernier kilom\u00e8tre repr\u00e9sente 53 % du co\u00fbt total de l&rsquo;exp\u00e9dition et 41 % du co\u00fbt total de la cha\u00eene d&rsquo;approvisionnement. Sans intervention, on peut s&rsquo;attendre \u00e0 une augmentation de 32 % des \u00e9missions de carbone dues au trafic de livraison urbain d&rsquo;ici \u00e0 2030.<br><\/p>\n\n\n\n<p><strong><span class=\"has-inline-color has-vivid-purple-color\">Les consommateurs ont de grandes exigences : commodit\u00e9, rapidit\u00e9 et \u00ab\u00a0\u00e9cologie\u00a0\u00bb au juste prix.<\/span><\/strong><\/p>\n\n\n\n<p>L&rsquo;acc\u00e9l\u00e9ration de l&rsquo;ex\u00e9cution locale ou bas\u00e9e sur le march\u00e9 est l&rsquo;un des effets les plus marquants de la pand\u00e9mie.<br>Amazon fait figure de pionnier dans ce domaine. La capacit\u00e9 de l&rsquo;entreprise \u00e0 tenir ses promesses de livraison Prime a toujours repos\u00e9 sur sa strat\u00e9gie innovante de livraison locale. En mars 2020, le g\u00e9ant du commerce \u00e9lectronique a doubl\u00e9 sa strat\u00e9gie de livraison locale, en investissant dans un r\u00e9seau de nouveaux micro-centres de livraison situ\u00e9s encore plus pr\u00e8s de ses clients, qui stockent des articles \u201cneed it today\u201d. <strong>L&rsquo;objectif \u00e9tant d&rsquo;offrir plus de rapidit\u00e9 et de commodit\u00e9 tout en r\u00e9duisant l&#8217;empreinte carbone.<\/strong> <\/p>\n\n\n\n<p>Pour faire face \u00e0 la rapidit\u00e9 et aux co\u00fbts de livraison d&rsquo;Amazon, les d\u00e9taillants de type brick-and-mortar avaient d\u00e9j\u00e0 d\u00e9velopp\u00e9 des capacit\u00e9s de traitement omnicanal en utilisant leurs magasins ou d&rsquo;autres options d&rsquo;inventaire local. La pand\u00e9mie a radicalement acc\u00e9l\u00e9r\u00e9 de 3 \u00e0 5 ans les investissements dans la gestion des commandes \u00e0 partir des magasins, modifiant de fa\u00e7on permanente les cha\u00eenes d&rsquo;approvisionnement o\u00f9 les stocks sont plac\u00e9s au plus pr\u00e8s des clients. <\/p>\n\n\n\n<p>Les d\u00e9taillants ont acc\u00e9l\u00e9r\u00e9 ces investissements en s&rsquo;effor\u00e7ant de s&rsquo;adapter. Mais ces investissements ne seront pas r\u00e9duits apr\u00e8s la pand\u00e9mie. D\u00e9sormais, beaucoup plus d&rsquo;articles proviendront des stocks de proximit\u00e9, ce qui ouvre la voie \u00e0 de nouvelles exp\u00e9riences en mati\u00e8re de traitement local des commandes pour les consommateurs, et offre aux organisations postales, de colis et de logistique un potentiel int\u00e9ressant pour cr\u00e9er un dernier kilom\u00e8tre plus durable.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"848\" height=\"476\" data-attachment-id=\"5494\" data-permalink=\"https:\/\/www.bs-conseils.fr\/index.php\/2021\/05\/09\/le-dernier-kilometre-durable\/local-fulfilment\/\" data-orig-file=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Local-fulfilment.png?fit=1764%2C990&amp;ssl=1\" data-orig-size=\"1764,990\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Local-fulfilment\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Local-fulfilment.png?fit=848%2C476&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Local-fulfilment.png?resize=848%2C476&#038;ssl=1\" alt=\"\" class=\"wp-image-5494\" srcset=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Local-fulfilment.png?resize=1024%2C575&amp;ssl=1 1024w, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Local-fulfilment.png?resize=300%2C168&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Local-fulfilment.png?resize=768%2C431&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Local-fulfilment.png?resize=1536%2C862&amp;ssl=1 1536w, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Local-fulfilment.png?w=1764&amp;ssl=1 1764w, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Local-fulfilment.png?w=1696&amp;ssl=1 1696w\" sizes=\"auto, (max-width: 848px) 100vw, 848px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"has-inline-color has-vivid-purple-color\">La r\u00e9alisation locale est prometteuse<\/span><\/h3>\n\n\n\n<p>Pour comprendre ce potentiel, Accenture a d\u00e9velopp\u00e9 en 2020 un mod\u00e8le \u00e9conom\u00e9trique robuste de l&rsquo;<strong>impact des centres de distribution locaux pour le commerce \u00e9lectronique<\/strong> en utilisant des donn\u00e9es de Londres, Chicago et Sydney.&nbsp;Le mod\u00e8le estime l&rsquo;impact sur les r\u00e9sultats des \u00e9missions et de la congestion du trafic, sur la base de donn\u00e9es telles que la pr\u00e9valence des centres de distribution locaux, la densit\u00e9 de population, la distance moyenne parcourue par colis, la gamme de v\u00e9hicules de livraison et les projections de la demande des consommateurs.<\/p>\n\n\n\n<p>L&rsquo;analyse est r\u00e9v\u00e9latrice.&nbsp;<strong>La cha\u00eene d&rsquo;approvisionnement du dernier kilom\u00e8tre rendue possible par les centres de distribution locaux pourrait r\u00e9duire les \u00e9missions du dernier kilom\u00e8tre de 17 \u00e0 26% jusqu&rsquo;en 2025.<\/strong>&nbsp;Cette am\u00e9lioration est globalement coh\u00e9rente dans les trois villes. Le recours \u00e0 l&rsquo;ex\u00e9cution locale, ne serait-ce que pour la moiti\u00e9 des commandes de commerce \u00e9lectronique entre 2020 et 2025, pourrait avoir des r\u00e9percussions importantes :<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"848\" height=\"402\" data-attachment-id=\"5493\" data-permalink=\"https:\/\/www.bs-conseils.fr\/index.php\/2021\/05\/09\/le-dernier-kilometre-durable\/the-potential-of-local-fulfilment\/\" data-orig-file=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/The-potential-of-local-fulfilment.png?fit=1764%2C838&amp;ssl=1\" data-orig-size=\"1764,838\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"The-potential-of-local-fulfilment\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/The-potential-of-local-fulfilment.png?fit=848%2C402&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/The-potential-of-local-fulfilment.png?resize=848%2C402&#038;ssl=1\" alt=\"\" class=\"wp-image-5493\" srcset=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/The-potential-of-local-fulfilment.png?resize=1024%2C486&amp;ssl=1 1024w, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/The-potential-of-local-fulfilment.png?resize=300%2C143&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/The-potential-of-local-fulfilment.png?resize=768%2C365&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/The-potential-of-local-fulfilment.png?resize=1536%2C730&amp;ssl=1 1536w, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/The-potential-of-local-fulfilment.png?w=1764&amp;ssl=1 1764w, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/The-potential-of-local-fulfilment.png?w=1696&amp;ssl=1 1696w\" sizes=\"auto, (max-width: 848px) 100vw, 848px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"848\" height=\"407\" data-attachment-id=\"5498\" data-permalink=\"https:\/\/www.bs-conseils.fr\/index.php\/2021\/05\/09\/le-dernier-kilometre-durable\/accenture-chiffres\/\" data-orig-file=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accenture-Chiffres.png?fit=1248%2C600&amp;ssl=1\" data-orig-size=\"1248,600\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Accenture-Chiffres\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accenture-Chiffres.png?fit=848%2C407&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accenture-Chiffres.png?resize=848%2C407&#038;ssl=1\" alt=\"\" class=\"wp-image-5498\" srcset=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accenture-Chiffres.png?resize=1024%2C492&amp;ssl=1 1024w, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accenture-Chiffres.png?resize=300%2C144&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accenture-Chiffres.png?resize=768%2C369&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accenture-Chiffres.png?w=1248&amp;ssl=1 1248w\" sizes=\"auto, (max-width: 848px) 100vw, 848px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"has-inline-color has-vivid-purple-color\">Sortez des sentiers battus pour repenser le dernier kilom\u00e8tre<\/span><\/h3>\n\n\n\n<p>3 principes fondamentaux de l&rsquo;\u00e9cosyst\u00e8me du dernier kilom\u00e8tre pour cr\u00e9er un dernier kilom\u00e8tre plus durable<\/p>\n\n\n\n<p><span class=\"has-inline-color has-vivid-purple-color\">1 &#8211; <strong>Encourager les choix plus \u00e9cologiques<\/strong><\/span><\/p>\n\n\n\n<p><span class=\"has-inline-color has-vivid-purple-color\">2 &#8211; Repenser l&rsquo;utilisation des actifs<\/span><\/p>\n\n\n\n<p><span class=\"has-inline-color has-vivid-purple-color\">3 &#8211; Exploiter les donn\u00e9es et les analyses<\/span><\/p>\n\n\n\n<p>Il est essentiel de travailler dans tout l&rsquo;\u00e9cosyst\u00e8me pour comprendre les co\u00fbts invisibles de la livraison du dernier kilom\u00e8tre et poursuivre le changement.&nbsp;Cela signifie investir intelligemment dans des technologies innovantes et \u00e9quilibrer les opportunit\u00e9s \u00e0 fort et faible impact.<\/p>\n\n\n\n<p><strong><span class=\"has-inline-color has-vivid-purple-color\">Ces fondamentaux sont essentiels \u00e0 tout plan, et le succ\u00e8s passe par des investissements coordonn\u00e9s et une coop\u00e9ration \u00e9cosyst\u00e9mique cr\u00e9ative, m\u00eame non conventionnelle.<\/span><\/strong><\/p>\n\n\n\n<figure class=\"wp-block-gallery columns-3 is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\"><ul class=\"blocks-gallery-grid\"><li class=\"blocks-gallery-item\"><figure><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"654\" height=\"732\" data-attachment-id=\"5501\" data-permalink=\"https:\/\/www.bs-conseils.fr\/index.php\/2021\/05\/09\/le-dernier-kilometre-durable\/accentures-choix-1\/\" data-orig-file=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accentures-Choix-1.png?fit=654%2C732&amp;ssl=1\" data-orig-size=\"654,732\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Accentures-Choix-1\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accentures-Choix-1.png?fit=654%2C732&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accentures-Choix-1.png?resize=654%2C732&#038;ssl=1\" alt=\"\" data-id=\"5501\" data-full-url=\"https:\/\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accentures-Choix-1.png\" data-link=\"https:\/\/www.bs-conseils.fr\/?attachment_id=5501\" class=\"wp-image-5501\" srcset=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accentures-Choix-1.png?w=654&amp;ssl=1 654w, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accentures-Choix-1.png?resize=268%2C300&amp;ssl=1 268w\" sizes=\"auto, (max-width: 654px) 100vw, 654px\" \/><\/figure><\/li><li class=\"blocks-gallery-item\"><figure><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"654\" height=\"732\" data-attachment-id=\"5499\" data-permalink=\"https:\/\/www.bs-conseils.fr\/index.php\/2021\/05\/09\/le-dernier-kilometre-durable\/accenture-choix-2\/\" data-orig-file=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accenture-Choix-2.png?fit=654%2C732&amp;ssl=1\" data-orig-size=\"654,732\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Accenture-Choix-2\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accenture-Choix-2.png?fit=654%2C732&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accenture-Choix-2.png?resize=654%2C732&#038;ssl=1\" alt=\"\" data-id=\"5499\" data-full-url=\"https:\/\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accenture-Choix-2.png\" data-link=\"https:\/\/www.bs-conseils.fr\/?attachment_id=5499\" class=\"wp-image-5499\" srcset=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accenture-Choix-2.png?w=654&amp;ssl=1 654w, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accenture-Choix-2.png?resize=268%2C300&amp;ssl=1 268w\" sizes=\"auto, (max-width: 654px) 100vw, 654px\" \/><\/figure><\/li><li class=\"blocks-gallery-item\"><figure><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"654\" height=\"732\" data-attachment-id=\"5500\" data-permalink=\"https:\/\/www.bs-conseils.fr\/index.php\/2021\/05\/09\/le-dernier-kilometre-durable\/accenture-choix-3\/\" data-orig-file=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accenture-Choix-3.png?fit=654%2C732&amp;ssl=1\" data-orig-size=\"654,732\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Accenture-Choix-3\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accenture-Choix-3.png?fit=654%2C732&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accenture-Choix-3.png?resize=654%2C732&#038;ssl=1\" alt=\"\" data-id=\"5500\" data-full-url=\"https:\/\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accenture-Choix-3.png\" data-link=\"https:\/\/www.bs-conseils.fr\/?attachment_id=5500\" class=\"wp-image-5500\" srcset=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accenture-Choix-3.png?w=654&amp;ssl=1 654w, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Accenture-Choix-3.png?resize=268%2C300&amp;ssl=1 268w\" sizes=\"auto, (max-width: 654px) 100vw, 654px\" \/><\/figure><\/li><\/ul><\/figure>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><span class=\"has-inline-color has-vivid-purple-color\">Les principales actions en cours&#8230;<\/span><\/strong><\/h3>\n\n\n\n<p>Un changement r\u00e9el vers un dernier kilom\u00e8tre plus durable n\u00e9cessite une coordination et une collaboration \u00e0 travers l&rsquo;\u00e9cosyst\u00e8me. Chaque acteur peut commencer \u00e0 faire la diff\u00e9rence gr\u00e2ce \u00e0 ces actions prioritaires<\/p>\n\n\n\n<figure class=\"wp-block-gallery columns-1 is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\"><ul class=\"blocks-gallery-grid\"><li class=\"blocks-gallery-item\"><figure><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"848\" height=\"494\" data-attachment-id=\"5506\" data-permalink=\"https:\/\/www.bs-conseils.fr\/index.php\/2021\/05\/09\/le-dernier-kilometre-durable\/capture-decran-2021-05-09-a-21-40-14-1\/\" data-orig-file=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Capture-de%CC%81cran-2021-05-09-a%CC%80-21.40.14-1.png?fit=1224%2C712&amp;ssl=1\" data-orig-size=\"1224,712\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Capture-de\u0301cran-2021-05-09-a\u0300-21.40.14-1\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Capture-de%CC%81cran-2021-05-09-a%CC%80-21.40.14-1.png?fit=848%2C494&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Capture-de%CC%81cran-2021-05-09-a%CC%80-21.40.14-1.png?resize=848%2C494&#038;ssl=1\" alt=\"\" data-id=\"5506\" data-full-url=\"https:\/\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Capture-de\u0301cran-2021-05-09-a\u0300-21.40.14-1.png\" data-link=\"https:\/\/www.bs-conseils.fr\/?attachment_id=5506\" class=\"wp-image-5506\" srcset=\"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Capture-de%CC%81cran-2021-05-09-a%CC%80-21.40.14-1.png?resize=1024%2C596&amp;ssl=1 1024w, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Capture-de%CC%81cran-2021-05-09-a%CC%80-21.40.14-1.png?resize=300%2C175&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Capture-de%CC%81cran-2021-05-09-a%CC%80-21.40.14-1.png?resize=768%2C447&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Capture-de%CC%81cran-2021-05-09-a%CC%80-21.40.14-1.png?w=1224&amp;ssl=1 1224w\" sizes=\"auto, (max-width: 848px) 100vw, 848px\" \/><\/figure><\/li><\/ul><\/figure>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"has-inline-color has-vivid-purple-color\">Pour un dernier kilom\u00e8tre durable&#8230;<\/span><\/h3>\n\n\n\n<p>L&rsquo;\u00e9cosyst\u00e8me a acc\u00e9l\u00e9r\u00e9 les pratiques durables du dernier kilom\u00e8tre pendant la pand\u00e9mie par n\u00e9cessit\u00e9. Il est maintenant temps de conduire des changements plus significatifs et durables par la conception. Il est impossible de revenir en arri\u00e8re apr\u00e8s les changements que la pand\u00e9mie a apport\u00e9s au dernier kilom\u00e8tre. Les habitudes d&rsquo;achat des consommateurs sont diff\u00e9rentes. Les cha\u00eenes d&rsquo;approvisionnement sont diff\u00e9rentes.<br>Les empreintes des d\u00e9taillants sont diff\u00e9rentes. Le dernier kilom\u00e8tre peut aussi \u00eatre diff\u00e9rent, beaucoup, beaucoup plus \u00e9cologique, si l&rsquo;\u00e9cosyst\u00e8me s&rsquo;unit pour agir sur les pratiques durables du dernier kilom\u00e8tre. Il est temps de profiter de l&rsquo;\u00e9lan que nous constatons aujourd&rsquo;hui et de le rendre plus significatif. aujourd&rsquo;hui et de la rendre plus significative et durable.<\/p>\n\n\n\n<p><span class=\"has-inline-color has-vivid-purple-color\">Dans un monde \u00e0 jamais chang\u00e9 par la pand\u00e9mie, &lsquo;l&rsquo;opportunit\u00e9 d&rsquo;un dernier kilom\u00e8tre durable n&rsquo;\u00e0 jamais \u00e9t\u00e9 aussi grande, ni urgente. Tous les acteurs ont un r\u00f4le \u00e0 jouer<\/span><\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p>Le rapport en t\u00e9l\u00e9chargement <a href=\"https:\/\/www.accenture.com\/_acnmedia\/PDF-148\/Accenture-Sustainable-Mile-POV.pd\" target=\"_blank\" rel=\"noreferrer noopener\">ici<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Rapport Accenture sur l&rsquo;impact de la pand\u00e9mie sur le dernier kilom\u00e8tre<\/p>\n","protected":false},"author":1,"featured_media":5491,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"_joinchat":[],"footnotes":"","jetpack_publicize_message":"Le dernier kilom\u00e8tre durable. Le #quickcommerce est en route avec une approche verte. La pand\u00e9mie a acc\u00e9l\u00e9r\u00e9 l'opportunit\u00e9 d'un #dernierKM plus durable. Tous les acteurs ont un r\u00f4le \u00e0 jouer. Rapport @Accenture \u00e0 t\u00e9l\u00e9charger\n#ecommerce #retail ","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[4,109,6,121,120,105,24],"tags":[],"class_list":["post-5490","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-e-commerce","category-ecologie","category-livraison-urbaine","category-logistique","category-omnicanal","category-retail","category-transport"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Le dernier kilom\u00e8tre durable - BUSINESS STRAT\u00c9GIE CONSEILS<\/title>\n<meta name=\"description\" content=\"La pand\u00e9mie a acc\u00e9l\u00e9r\u00e9 l&#039;opportunit\u00e9 d&#039;un dernier kilom\u00e8tre plus durable. Rapport Accenture \u00e0 t\u00e9l\u00e9charger. Le &quot;QuickCommerce&quot; est en route avec une approche verte.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bs-conseils.fr\/index.php\/2021\/05\/09\/le-dernier-kilometre-durable\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Rapport @Accenture, le dernier kilom\u00e8tre durable\" \/>\n<meta property=\"og:description\" content=\"Dans un monde chang\u00e9 par la pand\u00e9mie, l&#039;opportunit\u00e9 d&#039;un dernier kilom\u00e8tre durable n&#039;\u00e0 jamais \u00e9t\u00e9 aussi grande. Tous les acteurs ont un r\u00f4le \u00e0 jouer. Rapport @Accenture \u00e0 t\u00e9l\u00e9charger. Le #quickcommerce est en route avec une approche #Green.#retail #ecommerce #livraison #lastmile #LAD #DernierKM\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.bs-conseils.fr\/index.php\/2021\/05\/09\/le-dernier-kilometre-durable\/\" \/>\n<meta property=\"og:site_name\" content=\"BUSINESS STRAT\u00c9GIE CONSEILS\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/BusinessStrategieConseils\/\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/BusinessStrategieConseils\/\" \/>\n<meta property=\"article:published_time\" content=\"2021-05-09T20:18:04+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-05-09T21:23:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.bs-conseils.fr\/wp-content\/uploads\/2021\/05\/Sustenable-last-mile-BSC-Business-Strategie-Conseils-1024x572.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"572\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Bruno Sanlaville\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Rapport @Accenture, le dernier kilom\u00e8tre durable\" \/>\n<meta name=\"twitter:description\" content=\"Dans un monde chang\u00e9 par la pand\u00e9mie, l&#039;opportunit\u00e9 d&#039;un dernier kilom\u00e8tre durable n&#039;\u00e0 jamais \u00e9t\u00e9 aussi grande. Tous les acteurs ont un r\u00f4le \u00e0 jouer. Rapport @Accenture \u00e0 t\u00e9l\u00e9charger. 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La livraison instantan\u00e9e du dernier kilom\u00e8tre est pour vous ... \u00a0Des tas de nouvelles livraisons ont vu\u2026","rel":"","context":"Dans &quot;Actualit\u00e9&quot;","block_context":{"text":"Actualit\u00e9","link":"https:\/\/www.bs-conseils.fr\/index.php\/category\/actualite\/"},"img":{"alt_text":"bruno sanlaville BSC Business Strat\u00e9gie Conseils - Dernier kilom\u00e8tre E-commerce et Retail","src":"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2017\/09\/DERNIER_KM-livraison.jpg?fit=1200%2C700&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2017\/09\/DERNIER_KM-livraison.jpg?fit=1200%2C700&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2017\/09\/DERNIER_KM-livraison.jpg?fit=1200%2C700&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2017\/09\/DERNIER_KM-livraison.jpg?fit=1200%2C700&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2017\/09\/DERNIER_KM-livraison.jpg?fit=1200%2C700&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":4216,"url":"https:\/\/www.bs-conseils.fr\/index.php\/2020\/04\/20\/la-crise-du-covid-19-va-accelerer-la-digitalisation-du-dernier-kilometre-en-france\/","url_meta":{"origin":5490,"position":2},"title":"La crise du Covid-19 va acc\u00e9l\u00e9rer la digitalisation du dernier kilom\u00e8tre en France","author":"Bruno Sanlaville","date":"20 avril 2020","format":false,"excerpt":"A certain moment les comparaisons ne sont pas les bienvenues, mais cette p\u00e9riode de confinement nous permet de prendre du recul et de se poser des questions. Evidement mon propos n'est pas de porter un jugement mais de faire un constat et de mettre en lumi\u00e8re des faits. En mandarin,\u2026","rel":"","context":"Dans &quot;Actualit\u00e9&quot;","block_context":{"text":"Actualit\u00e9","link":"https:\/\/www.bs-conseils.fr\/index.php\/category\/actualite\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2020\/04\/chine-coronavirus.jpg?fit=1200%2C750&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2020\/04\/chine-coronavirus.jpg?fit=1200%2C750&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2020\/04\/chine-coronavirus.jpg?fit=1200%2C750&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2020\/04\/chine-coronavirus.jpg?fit=1200%2C750&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2020\/04\/chine-coronavirus.jpg?fit=1200%2C750&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":2031,"url":"https:\/\/www.bs-conseils.fr\/index.php\/2017\/10\/17\/pourquoi-le-retail-doit-prendre-le-controle-du-dernier-kilometre\/","url_meta":{"origin":5490,"position":3},"title":"Pourquoi le retail doit prendre le contr\u00f4le du dernier kilom\u00e8tre","author":"Bruno Sanlaville","date":"17 octobre 2017","format":false,"excerpt":"Pourquoi le retail doit prendre le contr\u00f4le du dernier kilom\u00e8tre ? Le commerce \u00e9lectronique est d\u00e9sormais incontournable. Avec une croissance estim\u00e9e \u00e0 +15% en volume par an, les volumes devraient doubler d\u2019ici 5 ans. La cons\u00e9quence est une atomisation des flux avec de plus en plus de colis unitaires. Cette\u2026","rel":"","context":"Dans &quot;Actualit\u00e9&quot;","block_context":{"text":"Actualit\u00e9","link":"https:\/\/www.bs-conseils.fr\/index.php\/category\/actualite\/"},"img":{"alt_text":"bruno sanlaville BSC Business Strat\u00e9gie Conseils - Dernier kilom\u00e8tre E-commerce et Retail","src":"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2017\/10\/Retail_.jpg?fit=1200%2C655&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2017\/10\/Retail_.jpg?fit=1200%2C655&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2017\/10\/Retail_.jpg?fit=1200%2C655&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2017\/10\/Retail_.jpg?fit=1200%2C655&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2017\/10\/Retail_.jpg?fit=1200%2C655&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":3545,"url":"https:\/\/www.bs-conseils.fr\/index.php\/2018\/11\/24\/dernier-kilometre-ce-que-veulent-les-e-acheteurs-pour-leur-livraison-e-commerce\/","url_meta":{"origin":5490,"position":4},"title":"Dernier kilom\u00e8tre, ce que veulent les e-acheteurs pour leur livraison e-commerce","author":"Bruno Sanlaville","date":"24 novembre 2018","format":false,"excerpt":"La livraison est l'\u00e9tape la plus cruciale d'une transaction e-commerce. Mais que veulent exactement les acheteurs? Les 8 chiffres cl\u00e9s \u00e0 retenir issus des \u00e9tudes r\u00e9centes et voici la synth\u00e8se \u2705\u00a072% des clients citent la livraison comme crit\u00e8re le plus important lors d'un achat en ligne (Star's Service \/ Ifop,\u2026","rel":"","context":"Dans &quot;E-commerce&quot;","block_context":{"text":"E-commerce","link":"https:\/\/www.bs-conseils.fr\/index.php\/category\/e-commerce\/"},"img":{"alt_text":"bruno sanlaville BSC Business Strat\u00e9gie Conseils - Dernier kilom\u00e8tre E-commerce et Retail","src":"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2018\/11\/colis-e-commerce.jpg?fit=1200%2C600&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2018\/11\/colis-e-commerce.jpg?fit=1200%2C600&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2018\/11\/colis-e-commerce.jpg?fit=1200%2C600&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2018\/11\/colis-e-commerce.jpg?fit=1200%2C600&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2018\/11\/colis-e-commerce.jpg?fit=1200%2C600&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":3688,"url":"https:\/\/www.bs-conseils.fr\/index.php\/2019\/04\/21\/la-livraison-e-commerce-plus-quun-service-un-argument-marketing\/","url_meta":{"origin":5490,"position":5},"title":"La livraison e-commerce, plus qu&rsquo;un service un argument marketing","author":"Bruno Sanlaville","date":"21 avril 2019","format":false,"excerpt":"La livraison, plus qu'un service un argument marketing... encore mal ma\u00eetris\u00e9 [Etude @SprintProject_ @GS1France @opinionway]","rel":"","context":"Dans &quot;Actualit\u00e9&quot;","block_context":{"text":"Actualit\u00e9","link":"https:\/\/www.bs-conseils.fr\/index.php\/category\/actualite\/"},"img":{"alt_text":"bruno sanlaville BSC Business Strat\u00e9gie Conseils - Dernier kilom\u00e8tre E-commerce et Retail","src":"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2018\/11\/colis-e-commerce.jpg?fit=1200%2C600&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2018\/11\/colis-e-commerce.jpg?fit=1200%2C600&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2018\/11\/colis-e-commerce.jpg?fit=1200%2C600&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2018\/11\/colis-e-commerce.jpg?fit=1200%2C600&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/www.bs-conseils.fr\/wp-content\/uploads\/2018\/11\/colis-e-commerce.jpg?fit=1200%2C600&ssl=1&resize=1050%2C600 3x"},"classes":[]}],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.bs-conseils.fr\/index.php\/wp-json\/wp\/v2\/posts\/5490","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bs-conseils.fr\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bs-conseils.fr\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bs-conseils.fr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bs-conseils.fr\/index.php\/wp-json\/wp\/v2\/comments?post=5490"}],"version-history":[{"count":10,"href":"https:\/\/www.bs-conseils.fr\/index.php\/wp-json\/wp\/v2\/posts\/5490\/revisions"}],"predecessor-version":[{"id":5535,"href":"https:\/\/www.bs-conseils.fr\/index.php\/wp-json\/wp\/v2\/posts\/5490\/revisions\/5535"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bs-conseils.fr\/index.php\/wp-json\/wp\/v2\/media\/5491"}],"wp:attachment":[{"href":"https:\/\/www.bs-conseils.fr\/index.php\/wp-json\/wp\/v2\/media?parent=5490"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bs-conseils.fr\/index.php\/wp-json\/wp\/v2\/categories?post=5490"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bs-conseils.fr\/index.php\/wp-json\/wp\/v2\/tags?post=5490"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}